Privacy Policy
At True Serve Edmonton, your privacy is our top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services or website. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, government-issued identification, and any other information you provide during your appointment or form submissions.
- Document Details: Information contained in the documents submitted for commissioning.
- Usage Data: Data about your interactions with our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services.
- To verify your identity and ensure compliance with legal requirements.
- To communicate with you regarding your appointment or inquiries.
- To improve our services, website, and customer experience.
- To comply with applicable laws and regulations.
3. Data Protection
We implement strict measures to protect your personal information, including:
- Secure storage of physical and electronic records.
- Encryption of sensitive data.
- Restricted access to your information, limited to authorized personnel only.
4. Sharing of Information
We do not sell or share your personal information with third parties, except in the following cases:
- When required by law, court order, or government request.
- To comply with regulatory requirements or legal obligations.
- To protect our rights, property, or safety.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
6. Your Rights
You have the following rights concerning your personal information:
- Access and Correction: Request access to the information we hold about you and correct any inaccuracies.
- Deletion: Request the deletion of your personal information, subject to legal and regulatory requirements.
- Objection: Object to the processing of your data in certain circumstances.
To exercise your rights, please contact us using the information below.
7. Cookies and Website Tracking
Our website may use cookies and tracking tools to enhance your browsing experience. You can adjust your browser settings to disable cookies; however, this may impact website functionality.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Email: info@trueserveedmonton.ca
- Phone: +1(780)604-7907
- Address: 1120, 10004-104 Ave NW, Edmonton, Alberta, T5J0K1
This Privacy Policy with True Serve Edmonton. By using our services, you acknowledge and agree to this policy.